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Why People like us?

I found JP based on their incredible yelp reviews. I had a pair of white wool chairs that were stained from a roof leak (water & dirt), that needed a deep yet gentle cleaning, so I gave them a call. I was really nervous that these chairs were ruined, and also very nervous that the cleaning might make them worse. When JP and his wife arrived, I have to say, they were the most prompt, professional, thorough, friendly team! They cleaned the chairs perfectly, and FAST, I was so relieved and impressed! Their price was really fair, and they come to you. I highly recommend them for your furniture upholstery cleaning needs. I really hope I don't have anymore stained furniture in the future, but if I do, I'll be calling them for sure! They'll be my go to, and I will definitely recommend them to all my friends and family.

I found JP Carpet Cleaning here on yelp and saw their ratings, which was the reason I called them. I have used previous carpet cleaning companies through GroupOn and LivingSocial deals. They would come in, "clean" the carpets, leave and I would actually then take my carpet cleaner out and have to go over spots that they said were stains when it was only spots of dirt. Those deals are not worth it. I just had my carpets cleaned by JP Carpet Cleaners and they were absolutely wonderful! My carpets were really, really dirty and they did the best job! (picture 2 six year [old kids] running through the house with white carpets) Peter from JP came in and was honest and did a fantastic job. I highly recommend them and know I will use them again! There is a reason they have such great ratings on here!
This team has added a new dimension to the words "customer service." They answer their phone promptly, arrive on time, take care of your home like it was their own and make the carpets look new. I am typically concerned about having service people in the house but had no such worries when they were working. They were fast, efficient, caring, honest and thorough. To top off all the great work they even reduced my bill based on the cleanliness of the carpets before they started (no kids and no pets so the carpets didn't need as much work as some other places, I guess). I would recommend them to anyone without hesitation and will absolutely be using their service again when the need arises.
I called JP Carpet Cleaning to steam clean my carpet before I moved out of a condo I was renting. My roommate has 2 cats and the tenant before me had left the white carpet 50 shades of gray and I was really worried about getting the carpet into good condition for my vacating the place. Peter and Jackie showed up right on time, were done from set up to finish within an hour (without rushing) and the carpet looks absolutely amazing. They were also both very friendly and professional. I would highly, highly recommend this business to anyone who needs their carpets cleaned. They certainly made a customer for life out of me.
I hadn't used JP before and so, as is natural, I was a little nervous - but I needn't have been. They cleaned the carpets in my apartment, including stairs, and I was very impressed with the work, the price and the pleasant and courteous attitude of everybody involved with the company. They were extremely efficient, very careful of my furniture - top class professionals in every way. I will not hesitate to call them next time and meanwhile I'll recommend them to anyone who wants a great job done for a fair price by top pros. Thank you JP.
Peter Shams and his crew showed up at the appointed time and did an exemplary job on our kitchen floor. We had mistakenly used a combination cleaner/wax "one-step"product on our stone tiles and as a result had years of build up and discoloration on our floor. Quite honestly, we doubted that the floor could ever be restored to it's original look and finish. When Peter first did the estimate - which by the way was one third the cost of a competing estimate from one of the national franchise floor cleaners - he assured us that he not only could remove the build up on both the tile and the grout but also bring it back to it's original color and luster. To do this they would need to use a combination of a special cleaning solution and brush scrubbing, then steam cleaning and finally a sealer. Needless to say, the process worked and we were knocked out with the results. Great service, reasonable cost and a very personable and knowledgeable crew made the difference. We will be using them without hesitation for our stone in the bathrooms and wood floors in our home as well. JP Carpet Cleaning/Expert Floor Care earned our highest recommendation.
I've used Peter and Jackie to clean our carpets for years. They alwayd show up on time, do an excellent job and are fairly priced. Through the years we've had various accidents, prImarily with our dogs but just recently with some candle wax spilled in the bedroom. They invariably make time to deal with emergencies, usually the same day, and they've never failed to get the stain out. I couldn't recommend them more highly.
Peter just got finished with my carpets and they look like new. I recently got done raising a puppy who did a number on the carpets and after JP got done, it was like nothing had ever happened. Peter is extremely professional and he makes it very clear that customer satisfaction is his number one priority. He didn't rush and made sure that the entire carpet was perfect before he left. Like all the other reviews on here, I highly recommend these guys, the overall experience was simple and easy. He even threw in a bunch of stuff without charging because he's just a great guy. Highly recommended!
These folks did a great job on our bathroom tile grout, which was long overdue for attention. A good experience all the way around: 1. Peter responded quickly to my inquiry and had me send some information and pictures of my project so he could give a prompt estimate. 2. Jackie and the crew showed up right on time for my appointment. 3. They cleaned the tile, the grout and the glass, then Peter removed grotty old caulking to replace/repair grouting where it was needed and reseal everything, leaving the bathroom looking great. 4. They loved up on my dog and cat, too! Really nice work all the way around. I'll be calling them again, because we've got more floors in need of love!

We are very happy with our carpet cleaning. They are the BEST carpet cleaning service in our experience, by far! Our 2-floors Townhomes (including carpets in 2-bathrooms) clean thoroughly & quickly. It is so immaculate, like we've just gotten new bur-bur carpets! Spots, high traffic stains, on stairs…gone!! The machine they use is very powerful (HOT too), so 1-swipe and stains r gone! The whole house took him little over 2-hrs, the other guys were here all afternoon. Also, the carpet dried within hours, others took days…people! We moved our couches, sofa, etc. so he can treat those underneath area too. All in all, very satisfied with his service. We'll def call him for future needs. [By the way], mentioned wanting to switch to wood floors downstairs, he gave us a great quote for woods/installation too. Cool!

I booked JP Carpet Cleaning for a Saturday appointment a few weeks ago and highly recommend them. Pros: They efficiently sent a calendar [appointment] that had all the detail; they came in at the quoted price; Peter and Jackie were very friendly and took care of everything, even stopping me from moving small pieces of furniture to help them out; Yelp discount :) ; Peter was very straight-forward about the condition of my carpets and what he could do (they are about 12 years old); and the carpet was much, much improved! Not quite like new again, but that would not be possible. Cons: None. They arrived a little before the appointment time, but it worked out best anyway as they had to set up, so we started right at the agreed 9am time slot. So, overall, they have my 100% endorsement.

I have hardwood floors in the entry area of my home that had not been refinished for many years. The area is less than 100 square feet. All the refinishing companies my husband contacted would not come out for such a small job – they had minimum charges ranging from $1000 to $1500. I have used JP for carpet cleaning and remembered that they also did hardwood floors. Peter kindly agreed to do the job for a very fair price. He sanded thoroughly , filled cracks and fixed nails. When he was ready to apply the stain, he patiently waited while I decided between a few colors he tested in small areas. The floor looks just beautiful! Btw, I had just finished a kitchen remodel and was fed up with the mess and fine dust that accumulated over those several weeks. The house was thoroughly cleaned and I was concerned about more dust from the sanding. Peter carefully sealed the 3 openings to the entry area and used a method of sanding that did not make a mess. What a relief! I definitely recommend JP for refinishing your floors.

If you look in the yellow pages, or search the internet for a carpet cleaner, it's hard to decide which one to choose from all of the options out there. I chose Peter because of other favorable reviews here on Yelp, and I wasn't disappointed. And I feel obligated to pay it forward by adding my praise to the other positive comments. Peter went out of his way to make an appointment with me at exactly the time I needed, putting my convenience ahead of his own. He and Jackie weren't simply on time — they arrived ahead of schedule. They weren't daunted by the condition of my carpets, which hadn't been professionally cleaned in some time; but they promised to do the best they could and the final product was amazing. They worked efficiently and quickly, but with obvious care. Their prices were more than reasonable, and they were lovely to deal with. I see no reason to ever look anywhere else for carpet cleaning services.

We found JP Carpet Care on Yelp, and based on the very positive reviews, had the carpets in two bedrooms cleaned, and the ceramic tile in the kitchen steam cleaned, about a month ago Peter and Jackie were very professional, and the cost was quote reasonable. We were amazed to find that the carpets in the two rooms looked like new ( no more nasty pet stains) and further, that the carpet in one bedroom which had been pilly since installing it two years ago, and had remained so, despite vacuuming and steam cleaning in the past, to the point we had considered replacing it, now looked perfect, no pills, shedding or stains! This despite having it cleaned by two other companies in the past… Saved us a bundle on a new carpet! The kitchen tile is light colored ceramic, in place for 18 years, and was quite grimy from pets, wind, dust, and use. It too looked brand new after the cleaning! Highly recommended– courteous, pleasant, honest, hard working, considerate, on time, and extremely capable! Next….JP Carpet Care returned this week and refinished our hardwood floors, beautiful job, impeccable work! They also steam cleaned the remaining tile floors! It's like having a new house. We are very happy and would strongly recommend them for any floor covering wood, tile, or carpet…we won't use anyone else!

I can't say enough about JP Carpet. I was able to get an appointment for them to come clean my carpet the week I called. They were very careful to thoroughly clean the carpet and went over it a few times, knowing that I use the room as a playroom for my one year old. There was one spot that was being stubborn and they came back twice at my convenience to get it out. No attitude, just great customer service!

I can't say enough about these guys. I had to vacate a rental due to the gas leak in Porter Ranch, CA. During that period, I had to move a 300 gallon aquarium the day before scheduling JP Carpet Cleaning to come out. Just imagine aquarium water all over the place, wood furniture stains on the carpet, strong fish order from the aquarium water. I was nervous that we would not be able to get the carpets clean and deodorized. These guys came in and worked absolute magic. You would never know a 96 x 30 x 24 aquarium was ever in the home. The carpets came out perfectly. I definitely recommend their services!!!
From the customer experience when I made my first appointment to when I used them again to scotch guard my couch, they were extremely professional, kind, polite and just plain wonderful to work with! They do an amazing job and they really care about what they do which is seen in how they follow up and will even come back if you are not 100% satisfied or have questions. They are the best business I have worked with in a long time. They just get it!
I had been using Stanley Steemer for 15+ years but was not happy the last few times so I decided to look for a new carpet cleaner. I read all the reviews of the various companies on Yelp and decided to give JP Carpet Cleaning a try. Wow! They were so great. Didn't try to upsell me anything. Did exactly what I asked for the price they quoted on phone. Not only that, but they got my carpets cleaner than I have ever seen them. They got out stains that had been there for years that Stanley Steemer couldn't remove. And when they say they deodorize, they actually really removed the smell. And Jackie, the "J" in the company name was very nice and a pleasure to be around. I will definitely be calling them next time!!
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