This is a long overdue review.  I’ve used JP a few times.  They are reasonably priced and do a great job on my carpets.  Today, however, they went “above and beyond.”  Yesterday, my puppy cut herself and bled all over the carpet.  I called JP but they are fully booked for the next week.  When I told them about the stains, Jackie agreed to come over TODAY just to clean the blood spots because she thought it was a bad idea to wait a week.  They will be back next week to do the rest of the carpets, but the blood spots I was worried about are all gone!    Jackie’s caring and amazing customer service have earned them a permanent customer.  THANK YOU!!

Valerie S.

Los Angeles, CA