This team has added a new dimension to the words “customer service.” They answer their phone promptly, arrive on time, take care of your home like it was their own and make the carpets look new. I am typically concerned about having service people in the house but had no such worries when they were working. They were fast, efficient, caring, honest and thorough. To top off all the great work they even reduced my bill based on the cleanliness of the carpets before they started (no kids and no pets so the carpets didn’t need as much work as some other places, I guess). I would recommend them to anyone without hesitation and will absolutely be using their service again when the need arises.Scott G.